Buchert Audio ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.
When you buy a plugin, our payment processor (Stripe) collects your payment information. We receive your name, email address, and transaction details. We do not store credit card numbers — Stripe handles all payment data securely.
Our plugins do not collect any data, transmit any information, or "phone home" in any way. They operate entirely offline. The only network connection that may occur is during initial license activation.
Our website uses Google Analytics (GA4) to understand how visitors use our site. GA4 collects anonymized usage data such as pages visited, time on site, and general location (country level). No personally identifiable information is shared with Google. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
When you request a free download or actively sign up for the Buchert Audio plugin newsletter, we collect your email address, signup source, related product, and signup timestamp. We use this to provide the download and, when you have consented, to send plugin news, product updates, launch announcements, and related Buchert Audio emails. You can unsubscribe or withdraw consent at any time.
We do not sell, rent, or share your personal data with third parties, except:
These services only receive the data necessary to perform their function.
We retain your purchase records (name, email, transaction) for as long as your license is active, and for up to 5 years after for legal and accounting purposes.
Newsletter and free-download signup records are retained until you unsubscribe, withdraw consent, or ask us to delete them, unless we need to keep limited records for legal, security, or abuse-prevention reasons.
Under GDPR (if you are in the EU/EEA), you have the right to:
To exercise any of these rights, contact support@buchertaudio.com.
You can withdraw newsletter or marketing consent at any time by using the unsubscribe option in an email or by contacting us directly.
We take reasonable technical and organizational measures to protect your personal data. All transactions are processed over HTTPS. Payment data is handled exclusively by Stripe, which is PCI DSS compliant.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
For privacy questions or requests, contact support@buchertaudio.com.
Buchert Audio is operated from Denmark and is subject to Danish and EU data protection regulations.